Online Counselling

What is it?

Sometimes we are crying out for help and need to chat with someone who will not judge us, who will listen, understand and assist us in working through our emotions and feelings, this is when Parent Counselling can be beneficial.     

·         Are you crying out for help? 

·         At your wits end? 

·         Finding parenting stressful? 

·         Having pre or post-natal concerns or anxieties? 

·         Needing someone to listen to you? 

If you answered yes to any of the above, Parent Counselling is available to you. 

·      Parent Counselling can be used in conjunction with Parent Help or on its own. The difference is Parent Counselling is a place for you to talk about how you are feeling and coping.  Whereas Parent Help assists in finding solutions by applying strategies to solve current parenting concerns. 

Benefits

Time is precious, particularly when you are a parent, so Email counselling is a great way for parents to be able to seek counselling assistance within the comforts and privacy of your own home and without issues of having to find child care and spend time away from the home driving to and from appointments, accessibility if you reside in a remote area and is more cost effective.  Emails can be read and replied to in times that suit you, e.g. when children are sleeping. Many people find it easier to type thoughts and feelings when they have more time and feel more comfortable, as opposed to attending a face-to-face session. 

How it Works

Following payment, you will be asked to fill out a Consultation form outlining your concerns, so you can describe exactly what is occuring, what you would like to see happen and what you have already tried.  You will then receive a comprehensive reply addressing your concerns and offering practical strategies that may assist you. 

Timeframe

Once you have purchased an email counselling session within 24 hours you will be issued with a receipt and Initial Consultation forms which ask for you to describe your concerns.  You will then receive a lengthy reply within three (3) working days (ofter sooner) addressing your concerns and offering practical strategies.

For counselling services there is a four (4) week time frame to utilise one pre-purchased counselling session. If a bundle of three counselling sessions are pre-purchased, there is a twelve (12) week time frame for these to be used. Counselling service timeframes commence once payment has been received from you. For further information please refer to our terms and conditions.

Please Note: Email counselling is not suitable for you if you have been diagnosed with or think that you may be suffering from a mental illness; for group or family counselling; if you have very immediate concerns or if you are seriously thinking about hurting yourself, if you have hurt or are seriously thinking about hurting someone else or if someone is hurting you.  If any of the above are the case, you can contact Lifeline 24 hours 7 days a week on 13 11 14. 

Confidentiality:  

·       Confidentiality will be maintained in most cases, except for the following circumstances:  

·       If your files are subpoenaed by a court of law;  

·       When it is judged that to not disclose information to other's may result in clear danger to you or your family or to others;  

·       When reporting of information is required by law.