Beta Kidz Consultancy (“Beta Kidz”) welcomes you and is glad you have chosen Beta Kidz as your online parenting and counselling partner.

These terms and conditions of the online services which we provide to you provides you with information about Beta Kidz’ services, policies and general terms of business including information about what is allowed and not allowed.  By engaging Beta Kidz to provide you with online parenting and/or counselling services you are agreeing to use the Beta Kidz website in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions outlined below and you are also agreeing to the terms and conditions outlined below in relation to any services provided to you by Beta Kidz.

This website is operated by Beta Kidz.

Beta Kidz provides this website as part of its overall service to you. By accessing or using any of the content, information, data, text, graphics, photographs and other materials on this website you agree to these terms and conditions.  If you do not agree with the terms and conditions below, you should not use this website.

In addition to these terms and conditions, your use of certain services associated with or provided as part of this website may be subject to specific and additional terms contained elsewhere on this website or that we notify you of in writing (including by email).  You are also bound by these additional terms and conditions and for this reason you should carefully read these terms and conditions where they are provided to you on this website or by other written communication (including by email). The specific terms shall prevail over these terms and conditions if there is any inconsistency between such terms.

These are the current terms and conditions of Beta Kidz and they replace any other terms of use for this website previously published on this website. Beta Kidz may at any time vary any of the terms and conditions which apply to the services made available by us to you.  You accept that by doing this, Beta Kidz has provided you with sufficient notice of the amendment.  By continuing to access or use any material on this website after any amendment, you confirm your agreement to such amended terms and conditions.

Beta Kidz is also referred to in these terms and conditions as “we”, “us” and “our”.

Beta Kidz services are only offered to individual persons who can form legally binding contracts under Australian law.  Our services are not available to persons under 18 years of age and you must be over 18 years of age to enter into a contract with us.  If you do not qualify, please do not use or attempt to use our services.

If we discover that you are not eligible to enter into a contract with us, we may withdraw our services to you.

Our services are not intended to replace the services offered to you by your medical services provider.  We therefore recommend that you keep your medical services provider informed about the services you are receiving from us.

The following provisions set out our entire liability and your attention is in particular drawn to these provisions:

We shall use our best endeavours to ensure that the information available on the website at any one time is truthful and accurate.

To the extent permitted by law, any conditional warranty which would otherwise be implied into these terms and conditions is hereby excluded.  Where legislation implies any conditional warranty and that legislation prohibits us from excluding or modifying the application of or liability under such conditional warranty that conditional warranty shall be deemed included, but our liability will be limited for a breach of that condition or warranty to the sum which is aggregate of all sums paid by you under this contract in the three (3) months proceeding such breach.

In no circumstances shall we, our employees, our agents or any other persons acting on our behalf be liable for any direct, incidental or consequential loss.

Services we provide are provided without warranty of any kind, either that express or implied, including (without limitation) any warranty as to the information supplied or any decisions made through using the service which we provide.

You will indemnify, defend and hold us and/or our affiliates, employees, directors, agents, successes and assigns harmless from and against any suits, losses, claims, demands, liabilities, costs and expenses (including legal and accounting fees) (“a claim”) arising out of or relating to any claim or action based upon a breach of these terms and conditions by you.

You shall be responsible for complying with all laws in Australia.  Our terms and conditions shall be construed and governed in all respects in accordance with the laws of Australia and any dispute or differences in relation to these terms and conditions shall be subject to the exclusive jurisdiction of the Australian Courts.  You shall:

• not use any device, software or routine to knowingly or intentionally interfere with the proper working of our website or the website services or cause any virus, bug or any other interference to be introduced into the website.

• ensure that no information provided on your behalf is obscene, defamatory, or threatening or breaches any intellectual property or other rights of others and/ or damages any of our hardware or software or any hardware or software of third parties and;

• not knowingly or intentionally undertake any action which either disrupts the website or imposes an unreasonable or disproportionately large load on the websites infrastructure

• meet all costs incurred by you in connection with your use of the Beta Kidz website and the services which we provide to you

Payment of our fees in respect of your use of the Beta Kidz website and the services which we provide to you is to be made in Australian Dollars.

Any fees listed on our website are inclusive of any Goods & Services Taxes payable on such fees.

Payment is to be made in advance by using Paypal or via direct deposit which is to be received as cleared funds prior to providing counselling or other consulting to you.  If you pay our fees via direct debit, it is your responsibility to ensure that payment is made at least three (3) working days prior to your appointment to ensure that payment is received prior to your session. If paying via Paypal it is your responsibility to ensure that the payment has cleared before you begin services with us.

For counselling sessions you agree to pay the applicable fee for our services, even if you wish to cancel the services, unless 36 hours notice of cancellation is given prior to your session commencement time.  In the event you provide more than 36 hours notice of cancellation, a refund may be issued.

For parent help you agree to pay the applicable fee for our services, even if you wish to cancel the services and you acknowledge and agree that no refunds may be made in respect of those services which we may provide.

For parent help services there is a four (4) month time frame to utilise the services purchased. Parent help timeframes commence once payment has been received from you.

For counselling services there is a four (4) week time frame to utilise one pre-purchased counselling session. If a bundle of three counselling sessions are pre-purchased, there is a twelve (12) week time frame for these to be used. Counselling service timeframes commence once payment has been received from you.

For parenting courses there is an eight (8) week time frame to complete your parenting course. Parenting course timeframes commence once payment has been received from you.

Either of us can terminate this contract provision or receipt of services by giving 36 hours notice via email.

The parties agree to keep confidential any and all information concerning each other whether disclosed in writing, verbally or in relation to the matters provided for in these terms and conditions.  The parties further agree in particular not to disclose all or any of that information to any third party (except as may be required by mandatory rule of law or order of court of competent jurisdiction or as required for performance of these obligations under these terms and conditions).   

No relationship, agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by these terms and conditions.